You might not be receiving emails because you are simply not connected, and Gmail can’t reach its email servers to refresh and load those new emails in your inbox. Have you checked your computer or phone’s internet connectivity? Sometimes we take things for granted, like our internet connection. How to Fix Error Cannot Receive Messages in Mozilla Thunderbird Check Your Network Connection Check Account Settings Whitelist Thunderbird Disable. Let’s do that together: Are you connected to the internet? To configure Mozilla Thunderbird to display emails as plain text: Open Thunderbird. There could be many reasons for this and sometimes, it’s not even your fault. Once in the Account Settings screen, select Outgoing Server (SMTP). You’ve probably checked your internet connection a few times and tried refreshing the page multiple times, but that email you’re waiting for still hasn’t arrived in your inbox. In Thunderbird, click the Tools menu, and select Account Settings.
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